Shipping Policy

Shipping Policy

At Impo Mart, we prioritize delivering your custom jewelry securely and on time. Please review our shipping policy below.

1. Shipping Partners

• We partner with Pakistan’s top courier companies, including TCS, Leopards, BlueEx, and M&P, to ensure reliable delivery across the country.
• Our team carefully selects the courier for each order based on the destination for the best possible delivery experience.

2. Delivery Timeline

• Our standard delivery time is 3 to 4 working days after the order is dispatched.
• Please note that delivery times are estimates and may vary based on your location or unforeseen delays.

3. Non-Service Areas

• If the delivery location is in a non-serviceable area by our courier partners, additional time may be required to arrange alternative delivery options.
• We will do our best to notify you in advance if any delays are expected due to location constraints.

4. Cash on Delivery (COD)

• We offer Cash on Delivery (COD) as a payment option across Pakistan.
• Please ensure someone is available to receive the parcel at the provided address during delivery hours.

5. Shipping Charges

• Shipping charges are calculated based on your location and order details and will be displayed at checkout.

6. Tracking and Support

• Once your order is dispatched, you will receive tracking details to monitor your delivery status.
• For any questions or assistance with your order, feel free to contact us through our customer support.